Specialty Pharmacy & Care Coordination

Comprehensive clinical support for patients, providers & specialty therapies

More than a regular retail or community pharmacy, we connect patients living with complex conditions to specialty medications, financial assistance, and dedicated clinical teams coordinating every step of care from referral to refill.

98%Patient satisfaction
24/7Clinical support line
Patient First CareEvery step, together
Clinically VerifiedBoard certified team
Rapid AccessFast benefit checks

Patient Centered Care

Individualized plans built around each patient's therapy and life.

Clinical Excellence

Evidence based protocols led by specialty trained clinicians.

Specialty Pharmacy Support

Dedicated dispensing for complex and high touch therapies.

Multidisciplinary Team

Pharmacists, nurses, and coordinators working as one team.

Nationwide Coordination

Consistent care access

Nationwide Coordination

Consistent care access across all 9 states.

Therapy Areas

Specialty care across complex conditions

Our clinical teams support patients across a wide range of specialty and high touch therapy areas.

Oncology

Coordinated support for oral and infused oncology therapies, from diagnosis through survivorship.

BiologicsPrior AuthorizationCare Coordination

Rheumatology

Ongoing therapy management for autoimmune and inflammatory joint conditions.

Specialty PharmacyMedication Therapy

Neurology

Specialized support for MS, epilepsy, and other complex neurological therapies.

InfusionPatient Support

Rare & Orphan Diseases

High touch coordination for patients navigating uncommon and ultra rare conditions.

Care CoordinationPatient Support

Infusion Therapy

Site of care coordination and clinical monitoring for infused medications.

InfusionClinical Review

HIV / Hepatitis

Confidential, consistent access to antiretroviral and antiviral therapies.

Specialty PharmacyMedication Therapy

Transplant

Lifelong anti rejection medication management and adherence support.

Medication TherapyPrior Authorization
For Prescribers

A clear path from referral to therapy

Our streamlined referral process keeps your care team informed at every stage.

1

Submit Referral

Fax, ePrescribe, or portal intake.

2

Benefits Verification

Coverage confirmed within 24 hours.

3

Prior Authorization

Our team manages the PA process.

4

Clinical Review

Pharmacist led therapy assessment.

5

Medication Coordination

Delivery scheduled to site or home.

6

Patient Follow-Up

Ongoing adherence & monitoring.

Fax Number

956-284-6689

Physician Direct Line

956-284-6687

Clinical Support

956-284-6687

Office Hours

Mon–Fri, 9am to 5pm
Patient Services

Support that goes beyond the prescription

From first fill to ongoing monitoring, our services are designed around what patients actually need.

Financial Assistance

Copay support and foundation assistance program navigation.

Home Delivery

Discreet, temperature controlled delivery to home or clinic.

Refill Reminders

Automated outreach so therapy is never interrupted.

Clinical Counseling

One on one guidance from licensed pharmacists.

Lab Monitoring Coordination

Scheduling and tracking of required lab work.

Multilingual Support

Care conversations available in over 20 languages.

REMS Management

Compliance tracking for restricted access therapies.

Infusion Coordination

Scheduling across clinics, infusion suites, and home care.

Mission & Purpose

Care that puts the patient first, always

Mission

Deliver clinically excellent, compassionate specialty care to every patient we serve.

Vision

A future where specialty therapy access is simple, timely, and equitable.

Purpose

Bridge the gap between prescription and better health outcomes.

Core Values
Integrity
Compassion
Innovation
Clinical Excellence
Accessibility
Patient Advocacy
Referral

Multiple ways to refer a patient

Choose the referral method that works best for your practice our team responds within one business day.

Fax Referrals

956-284-6689 available 24/7

Physician Direct Line

956-284-6687, Mon–Fri, 9am to 5pm

ePrescribe / Portal

Submit securely through our provider portal

Clinical Team Email

info@americanstarpharmacy.com

Refer a Patient Today

Our clinical intake team is ready to verify benefits and begin coordination as soon as we receive your referral.

Start a Referral
EXCELLENCE IN CARE

Accreditatoins

We are proud to be accredited by the Accreditation Commission for Health Care (ACHC), reflecting our commitment to delivering high-quality healthcare services that meet nationally recognized standards. This accreditation demonstrates our dedication to patient safety, clinical excellence, and continuous quality improvement, ensuring the highest level of care for the communities we serve.

Accreditation Logo 1
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Contact

We're here to help

Reach our clinical support team by phone, fax, or email or visit us in person.

Address

1401 E Ridge Rd. Unit B McAllen, TX 78503

Fax

956-284-6689

Office Hours

Mon–Fri, 9am to 5pm
Medical emergency? Call 911 or go to your nearest emergency room. This line is for clinical support and pharmacy questions only.

American Star Pharmacy

1401 E Ridge Rd. Unit B McAllen, TX 78503

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